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Last updated: 10 September 2026
Padel Powerhouse Burnham Ltd (“Padel Powerhouse”, “we”, “us” or “our”) respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains what personal information we collect, how we use it, how we protect it, and the rights you have in relation to your information.
This website is operated by:
Padel Powerhouse Burnham Ltd
5 Dukes Kiln Drive
Gerrards Cross
England
SL9 7HD
Company number: 16124578
For privacy enquiries, please contact us at:
Email: info@padelpowerhouse.co.uk
Depending on how you use our website and services, we may collect:
Name
Email address
Telephone number
Booking information
Membership information
Event information
Purchase and transaction information
Messages and enquiries
Marketing preferences
Website usage information
Device and browser information
IP address
Cookie and similar technology information
We may use your information to:
Process and manage court bookings
Manage memberships and events
Process purchases and payments
Send booking confirmations
Respond to enquiries
Provide customer support
Manage and improve our website
Improve our services and customer experience
Prevent fraud and misuse
Send marketing communications where permitted
Comply with legal and regulatory requirements
Depending on the circumstances, we may process your personal information on the following lawful bases:
Contract: Where processing is necessary to provide a booking, membership, purchase or service you have requested.
Legal obligation: Where we are required to process information to comply with the law.
Legitimate interests: Where processing is necessary for our legitimate business interests and does not unfairly affect your rights.
Consent: Where you have given us permission to use your information for a particular purpose, such as certain marketing activities or non-essential cookies.
Where we rely on consent, you can withdraw it at any time.
Court bookings may be made through third-party booking platforms, including Playtomic.
When you use a third-party booking platform, your personal information may be processed by that provider under its own privacy policy and terms.
Where you make a payment through our website or booking platform, your payment information may be processed by the relevant payment provider.
We do not intentionally store your full payment card details on our own website.
We may share personal information with trusted service providers where necessary to provide our services.
These may include:
Booking providers
Payment providers
Website hosting providers
Email service providers
Analytics providers
Marketing providers
Website security providers
Professional advisers
Regulators or law enforcement where legally required
We will only share information where there is an appropriate lawful basis.
Some service providers may process personal information outside the United Kingdom.
Where personal information is transferred internationally, we will take appropriate steps to ensure that the transfer complies with applicable UK data protection requirements.
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected and where required to meet legal, accounting, contractual or regulatory obligations.
Different types of information may be retained for different periods.
Where required, we will obtain the appropriate consent before sending marketing communications.
You can unsubscribe from marketing communications at any time by using the unsubscribe link provided or by contacting us.
Our website uses cookies and similar technologies.
Some cookies are essential for the website to function. Other cookies, such as certain analytics or marketing cookies, may require your consent.
Please see our Cookie Policy for more information.
Depending on the circumstances, you may have the following rights under UK data protection law:
Right to access your personal information
Right to correct inaccurate information
Right to request deletion
Right to restrict processing
Right to object to certain processing
Right to data portability
Right to withdraw consent where processing is based on consent
To exercise your rights, contact:
Email: info@padelpowerhouse.co.uk
We use reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, misuse, alteration or disclosure.
However, no internet-based service can be guaranteed to be completely secure.
Our facilities and activities may be available to younger players.
Where we knowingly process children’s personal information, we will take appropriate measures based on the circumstances and applicable law.
We may update this Privacy Policy from time to time.
The latest version will always be published on this page.
If you have concerns about how we use your personal information, please contact us first so that we can try to resolve your concern.
You also have the right to complain to the Information Commissioner’s Office (ICO), the UK’s data protection regulator.
Padel Powerhouse Burnham Ltd
5 Dukes Kiln Drive
Gerrards Cross
England
SL9 7HD
Company number: 16124578
Email: info@padelpowerhouse.co.uk
